About ING DIRECT

ING DIRECT (the trading name of ING Bank (Australia) Limited) is the world’s leading direct savings bank and is wholly owned by ING Group.

Launching in 1999, ING DIRECT pioneered branchless banking in this country and quickly grew to become Australia’s 5th largest mortgage lender.

We have achieved this by delivering what our customers have asked for; simple; straightforward; and good value products. By doing business online and over the phone, we keep our overheads low and pass the savings onto our customers.

In 2012, ING DIRECT launched, Living Super, the country’s first Balanced superannuation option with no admin or management fees for all Australians.

Our simple approach is part of the reason ING DIRECT is such a success story. From a zero base, we now have more than 1.4 million customers with $29 billion in deposits and $38 billion in mortgages.

With more than 950 employees, our strong customer service focus is reflected in our workplace. It’s exciting, challenging and continually evolving. As a business we like to do things differently and we encourage our staff to do the same.

We have been recognised with many industry and customer voted awards across our business, products and customer service.

The success of ING DIRECT is mirrored around the globe, making ING DIRECT the world’s largest direct bank.


Benefits of working at ING DIRECT

    • Family leave
    • Flexible work options
    • Global company
    • Green & environment policies
    • Maternity leave
    • Paternity leave
    • Staff discounts
    • Study assistance

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